Terms & Conditions

The viewing and use of the www.africanreservations.com website and the services provided is subject to the following terms and conditions:


All prices are subject to availability and are subject to currency fluctuations and seasonality. All information provided can change at any time without prior notice, e.g. through website updates. The real prices can be requested when contacting us in writing. As a third party supplier in the tourism industry we are bound by different terms and conditions of various service providers and thus have our own company policies applicable to you the user of our services.


Note that the full requested payment is due on receipt of the booking invoice to secure room availability if booked within 8 weeks of arrival date. A 50% booking deposit payment is due on bookings made prior to 8 weeks of arrival date with the remainder settlement amount payable 8 weeks before arrival date. Full payment is due on receipt of invoice when booking certain establishments. Payment can be made by online-payment with credit or debit card (MasterCard & VISA only).

It is important to note that due to foreign exchange regulations we will have to convert invoiced foreign currency amounts into Namibian Dollar or South African Rand at the day’s bank selling rate of exchange. Non-payment by the stipulated date will result in an automatic cancellation of the booking. Any late or partial payments received after the automatic booking cancellation date will incur refund admin and bank charges which will be deducted accordingly from the travellers refund payment.


Cancellations are only valid if received in writing and are calculated from the date of receipt of notice of cancellation.

60 - 45 days before arrival 25% of total booking value
44 - 30 days before arrival 40% of total booking value
29 - 15 days before arrival 50% of total booking value
14 - 0 days before arrival 100% of total booking value
100% of total booking value for non-arrival or no show

All refunds and cancellations are subject to a minimum 25% of the total booking amount handling fee. AfricanReservations.com contracts the services of third parties and is therefore bound by the individual service providers booking conditions and cancellation policies (kindly see the respective web listing for each service provider on this website for further information). As cancellation policies of the various product and service suppliers vary in regard to cancellation fees and the above serves as an estimate, the onus rest's on the customer to request and inform themselves as to the corresponding cancellation policies. The cancellation policy may change at any time without notice to you.


All campsite bookings cancellations are subject to a minimum 50% of the total booking amount handling fee except where indicated differently on the web listing.
30 - 0 days before arrival 100% of total booking value
100% of total booking value for non-arrival or no show


In the event that the individual service provider issues a credit note instead of a money payment the client will be refunded with the former.


All rates shown on the website are subject to real time currency exchange fluctuations as per chosen currency selected and hence serve as an estimate only and cannot be guaranteed as correct at time of making an enquiry. Rates can only be confirmed as correct once an actual quotation has been send. All rates are subject to availability, supplier increases, seasonality, currency fluctuations and website updates. Rates that are depicted on the website, blogs or related websites will only be approved as correct once a booking enquiry has been answered and confirmed.


Children's rates are available on request and vary according to the selected accommodation establishment’s children's policy.


Should you amend your booking after it has been confirmed and paid for, either in the form of a date change, itinerary amendment or any other change whatsoever, we reserve the right to charge a per booking amendment fee. Due to peak season demand, refurbishments or safety reasons, it may happen that establishments may either upgrade or move travellers to alternative establishments, rooms or campsites. Travellers may not resell or transfer their bookings to any other person or party for any purpose, without prior written permission from African Reservations.


Note that not all campsites in Southern Africa have power-points (electricity), ablution facilities or water supply. The onus is on you to ensure that you request campsites with these listed preferences. Be aware that some campsites might be unfenced and caution of wild animals is advised. Surcharge is applicable to single occupany.


Please be aware that all accommodation establishments do undergo renovations from time to time. Establishments do their best to give advance warning of renovation work and take all possible steps to limit disruption to their guests. If we receive advance notification of renovation work you will be advised accordingly. AfricanReservations.com will not entertain complaints or requests for refunds if an establishment is carrying out renovations whilst a guest is resident.


It is a condition of booking and the sole responsibility of travellers to ensure they carry adequate comprehensive travel and medical insurance to cover themselves, as well as any dependents/travelling companions for the duration of their trip.

This insurance should include cover in respect of, but not limited to, the following eventualities: cancellations or curtailments of bookings, weather disruptions, emergency medical evacuation expenses, medical expenses, repatriation expenses, damage/theft/loss of personal baggage, money and goods. Travellers will be charged directly by the relevant service providers for any emergency services they may require, and may find themselves unable to access such services should they not be carrying the relevant insurance cover.

If you opt to make use of travel insurance as offered by credit card companies please check their inclusions and exclusions very carefully to ensure that you and all members of your party are adequately covered for all eventualities as indicated above.

AfricanReservations.com including their representatives, employees and agents will not be liable for lack of travel insurance taken out by the client in terms of national law or international law, or in the case of the client not taking out travel insurance in the case of no legal requirements demanding travel insurance.


Travellers are responsible for their own travel, transfer and flight arrangements to and from all accommodation establishments.


It is your responsibility to ensure that you and all those travelling with you have a valid passport and any necessary visas to gain entry to the countries you are visiting. We will not accept any responsibility or liability should you, or any member of your party, travel without the correct travel documents.

Passport and visa regulations may change without notice to you by the relevant countries to be visited. We recommend that you check passport/visa requirements with the Embassy or Consulate of the countries you are going to visit. As a guideline, passports should be valid for six months after your intended departure from your last destination and contain a minimum of three blank visa pages for affixing visas and arrival stamps.


Children must be in possession of the required documents: a valid passport, visa and vaccination documents or other documents which are required by one of the African countries e.g. complete birth certificate (unabridged original) or a certified copy thereof, as well as the letter of consent from both parents (if the minor travels alone) or from one of the parents (if one of the parents with shared custody travels alone with the minor). Please take note of the requirements for minors that are travelling and make sure that the necessary documents can be produced on request.


It is your responsibility to ensure that all the required vaccinations and inoculations for the countries being visited have been obtained. We recommend that you consult your doctor or vaccination center for advice and up to date information regarding medical requirements.


All product images shown are for illustration purposes only and may not be an exact representation of the product. All reproduction rights are reserved.


Google Maps depicted on the website's accommodation pages are an approximate indication of location of the establishments. For accurate longitude and latitude the accommodation establishment in question should be contacted directly.


When a user visits africanreservations.com or sends e-mails to africanreservations.com, that user consents to receiving communications from AfricanReservations.com electronically and agrees that all agreements, notices, disclosures and other communications sent by AfricanReservations.com satisfies any legal requirements, including but not limited, to the requirement that such communications should be "in writing".


Copyright 2021 © AfricanReservations.com. The content of this website is the sole and exclusive property of AfricanReservations.com and may not be reproduced, distributed, or altered, whatsoever, or made accessible to third parties. Users may download, view and print content from this site for private and non-commercial purposes only. All moral rights of AfricanReservations.com and its employees and agents are reserved. No part of this site may be reproduced or transmitted in any form or by any means electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without permission being granted in writing by the managing director of AfricanReservations.com.


All the content, trademarks and data on this website, including but not limited to, software, databases, text, graphics, hyperlinks, private information, designs, concepts and agreements, are the property of AfricanReservations.com and as such are protected from infringement by local and international legislation and treaties. The majority of icons are the property of Flaticon.com


No person, business or website may frame this site or any of the pages on this site in any way whatsoever.


No person, business or website may use any technology to search and gain any information from this site without the prior written permission of AfricanReservations.com.


No person, business or website may link to any page on this site without the prior written permission of AfricanReservations.com. Hyperlinks provided on this site to non-www.africanreservations.com sites, are provided as is, and AfricanReservations.com does not necessarily agree with, edit or sponsor the content on such web pages.


Neither AfricanReservations.com nor any of its agents or representatives shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, reliance on, or the inability to access, use or rely on either the service content, content of the website or the website itself or any functionality thereof, or of any linked website, even if AfricanReservations.com is expressly advised thereof.  AfricanReservations.com makes no representations or warranties, implied or otherwise, that the content and technology available from this website are free from errors or omissions or that the service will be 100% uninterrupted and error free. AfricanReservations.com supplies this website and the information contained therein as is, and the information is subject to change at any time without notice to you. AfricanReservations.com does not warrant that the results obtained from your use of the services will meet your expectations. No warranty of any kind, whether oral or written, can modify the terms of the disclaimer set forth in this document.


Any person that delivers or attempts to deliver any damaging code to this website or attempts to gain unauthorised access to any page on this web site shall be prosecuted and civil damages shall be claimed in the event that AfricanReservations.com suffers any damage or loss.


This agreement shall commence when the user registers on the Africanreservations.com website and continues indefinitely until terminated by AfricanReservations.com. AfricanReservations.com may, in its sole discretion, change this agreement or any part thereof at any time without notice.


Us/our/we refers to AfricanReservations.com. Client/customer/user/your/you/traveller/travellers means individuals, groups, companies or other legal persons using the services offered by AfricanReservations.com. Principals, suppliers, service providers refers to lodges, hotels, campsites and the like as listed on the AfricanReservations.com website. The singular shall include the plural and vice versa.


In the event of any dispute of any nature whatsoever, arising between the parties on any matter provided for in or arising out of this agreement, such dispute shall be resolved through a mediation and arbitration process agreed to by the parties concerned.

African Reservations is registered as a close corporation with the Ministry of Trade and Industry, in Windhoek, the Republic of Namibia, under registration number CC/2009/5011.